The purpose of this simulation is to develop your ability to prevent, manage and de-escalate conflict and crisis situations. You will be immersed in a 3 level simulation where you are required to first prevent a minor incident from escalating. Then, in levels two and three, you will be required to manage and de-escalate an increasingly hostile person by selecting correct response options.
The characters depicted in this simulation are fictional and do not wholly represent any specific gender identity, sexual orientation, race or culture. The development of this scenario, the actor characteristics and script were created with the assistance, guidance and recommendations of various industry professionals including: nurses, paramedics, by-law enforcement officers, border services officers, police officers, licensed counsellors, faculty of various College programs, simulation experts and current and former students. Each decision point is aligned with evidence-based best practices (see the References tab), but no simulation can capture every conceivable eventuality that one might encounter in the field.