“Hello, Thomas speaking.”
“Hi Thomas, it’s Hannah. I’m the nurse at Blue Lake Long Term Care."
“Oh, is everything okay?”
“Unfortunately, Lucy had a fall this morning."
“Oh no, is she okay?"
"She has hurt her hip and she may have bumped her head. She’s awake now and speaking with us.”
"What happens now?”
"We have already spoken with Dr. Morris and we do feel that she should go to the hospital to be further assessed.”
“Okay, thank you for calling me. I’ll come now, where should I meet her?”
“We’re going to be calling her an ambulance. If you could please meet her in the emergency department at the hospital. Would it be okay if I contacted you back at this number if we have any further updates?”
“Yes, please do.”
“Okay, thank you, Thomas.”