UOttawa Student Success Team

Throughout your time in the Master of Engineering Management program, you will have the Student Success Team to support you along the way! The Student Success Team will be with you from the start of your first class until you graduate and will be a main point of contact at University of Ottawa.

You can expect your Online Student Success Advisor to:

  • Have a thorough understanding of program requirements, university policies, procedures, and requirements, and effectively communicate them to you;
  • Provide a trusting environment where you can share your thoughts, aspirations, concerns, and interests;
  • Provide you with the available resources to aid with your success in your program;
  • Carefully listen to and address your questions, concerns, and inquiries; and
  • Continue to encourage and support you as you become more comfortable at University of Ottawa.

 

We are looking forward to working with you!

T: 613-368-6474

studentsuccess@online.uottawa.ca

Technical Resources

This site is compatible with Chrome, Firefox or Microsoft Edge – which are free of charge. It is recommended to check your browser before starting.

Virtual Campus (Brightspace)

Brightspace is the virtual campus platform of Ottawa University

Pulse Mobile Application

Pulse brings news, deadlines, and grades together in one place so that you can spend more time learning.

Office 365

Achieve more with Microsoft Office 365. Any time, any place, any device. Take your files with you wherever you go. Continue using familiar tools like Word, Excel and PowerPoint, and discover new collaborative applications like Teams and OneDrive. Access your email and other tools from any Internet browser. Download Microsoft on up to five of your own devices. All your data is stored in the cloud in Canada. Office suite applications can be downloaded from a mobile phone or computer (by registering with your uoAccess). Login to access Microsoft 365 online and see the download options.

Virtual Training: Introduction to Office 365

Teams

What is MS Teams: The tool has collaborative features facilitating an easy communication: chat, audio and video teleconferencing, screen sharing and many other functions.

You will be able to communicate with your colleagues who have been activated for MS Teams.

Zoom

Using University of Ottawa Zoom Account A platform, available free of charge, allowing you to attend your courses at a distance as if you were in a classroom.

uoAccess

Your uoAccess account is used to access many web systems at the University of Ottawa. Setting up your security questions and recovery email facilitates changing and managing the password of your account. As soon as you get your uoAccess account information, set up your security questions, your recovery email address, and then change your password. You can do all this yourself with ease anytime and any place.

Fully online and blended course.

Consult the guide for students.

Library

Here is information on how to access library electronic resources from off-campus:

When first connecting to the library resources, you will be prompted to enter your login information:

If you still have problems logging in or accessing an article, use the Service Desk request form.

Bookshelves with books on laptop screen. Online digital library stock illustration

Academic Accommodation Services

Learners who have a disability or functional limitation and who need adaptive measures (changes to the physical setting, arrangements for exams, learning strategies, etc.) to progress or participate fully in university life should contact Access Service right away:

  • By visiting our office on the third floor of the Desmarais Building, Room 3172
  • By filling out the online registration form
  • By calling us phone at 613-562-5976

Access Service designs services and implements measures to break down barriers to learning for learners with physical or mental health problems, visual impairments or blindness, hearing impairments or deafness, permanent or temporary disabilities, or learning disabilities.

Please note that the University of Ottawa is affiliated with the AERO and ACE services, which aim to adapt accessible educational materials for students with perceptual disabilities. If you have any questions, consult the Library (Accessibility) or contact SASS (by email at adapt@uOttawa.ca or by phone at 613-562-5976 for textbooks.

Academic Writing Help Centre (AWHC)

When working on any of your written assignments, please keep in mind that all written submissions are expected to be grammatically sound (see Writing Quality expectations under Appendix 3: U Ottawa Course Policies) and make appropriate use of research where applicable on how to avoid Academic Fraud. Regarding writing quality, see the information on University of Ottawa Writing/Learning resources below for further assistance:

AWHC logo

Career Services

The Career Development Centre offers a variety of career development services and resources that allow you to recognize and develop the skills you will need for your transition into the workforce.

Counselling and Coaching Services

The Counselling and Coaching Service can help you in several ways. They offer you the following types of counselling:

  • personal counselling
  • career counselling
  • counselling in study methods

Wellness/Mental Health Resources

For information resources about wellness and mental health, visit University of Ottawa | My Health and Wellness.