Evaluating the Impact of Learning on Performance

Abstract

In the Evaluating the Impact of Learning on Performance micro-credential program, students identify and track a series of metrics such as participation, satisfaction, knowledge transfer, behavior change, and business impact for any learning program. Students examine the importance of assessment, scheduling and frequency, and how to communicate the need and effectiveness of learning with appropriate stakeholders. Emphasis is on measuring a learning opportunity with an accompanying plan and report on the business impact of learning within the organization.