dc.contributor.author |
Westmaas, Laura |
|
dc.contributor.editor |
Stracuzzi, Andrew |
|
dc.date.accessioned |
2022-12-20T15:31:58Z |
|
dc.date.available |
2022-12-20T15:31:58Z |
|
dc.date.issued |
2022-08-22 |
|
dc.identifier |
13d8ccf4-3d6a-4adc-9e6b-90138a56ff85 |
|
dc.identifier.uri |
https://openlibrary-repo.ecampusontario.ca/jspui/handle/123456789/1709 |
|
dc.description.tableofcontents |
Chapter 1: Introduction to Conflict |
en_US |
dc.description.tableofcontents |
Chapter 2: Conflict Resolution, Negotiations, and Labour Relations |
en_US |
dc.description.tableofcontents |
Chapter 3: Organizational Culture and Policies |
en_US |
dc.description.tableofcontents |
Chapter 4: Power and Politics |
en_US |
dc.description.tableofcontents |
Chapter 5: Interpersonal Relationships and Group Dynamics |
en_US |
dc.description.tableofcontents |
Chapter 6: Values, Perceptions and Attributions |
en_US |
dc.description.tableofcontents |
Chapter 7: Emotions |
en_US |
dc.description.tableofcontents |
Chapter 8: Motivation |
en_US |
dc.description.tableofcontents |
Chapter 9: Personality and Conflict Styles |
en_US |
dc.description.tableofcontents |
Chapter 10: Communication in Conflict |
en_US |
dc.language.iso |
eng |
en_US |
dc.publisher |
Fanshawe College Pressbooks |
en_US |
dc.relation.isformatof |
https://ecampusontario.pressbooks.pub/conflictmanagement/ |
en_US |
dc.relation.haspart |
Resources for Educators: Chapter Slide Decks | https://ecampusontario.pressbooks.pub/conflictmanagement/back-matter/ancillary-resources/ |
en_US |
dc.relation.haspart |
Resources for Learners: Self-assessments, Glossary, APA citation | https://ecampusontario.pressbooks.pub/conflictmanagement/back-matter/ancillary-resources/ |
en_US |
dc.relation.isbasedon |
https://2012books.lardbucket.org/books/an-introduction-to-group-communication/index.html |
en_US |
dc.rights |
CC BY-NC-SA | https://creativecommons.org/licenses/by-nc-sa/4.0/ |
en_US |
dc.subject |
Cognitive studies |
en_US |
dc.subject |
Interpersonal communication and skills |
en_US |
dc.subject |
Occupational and industrial psychology |
en_US |
dc.title |
Conflict Management : Perspectives for the Canadian Workplace |
en_US |
dc.type |
Book |
en_US |
dcterms.accessRights |
Open Access |
en_US |
dcterms.educationLevel |
College |
en_US |
dcterms.educationLevel |
University - Undergraduate |
en_US |
dcterms.educationLevel |
Adult and Continuing Education |
en_US |
dc.identifier.slug |
https://openlibrary.ecampusontario.ca/catalogue/item/?id=13d8ccf4-3d6a-4adc-9e6b-90138a56ff85 |
|
dc.rights.holder |
Fanshawe College |
en_US |
ecO-OER.Adopted |
Yes |
en_US |
ecO-OER.AncillaryMaterial |
Yes |
en_US |
ecO-OER.InstitutionalAffiliation |
Fanshawe College |
en_US |
ecO-OER.ISNI |
0000 0001 0487 5961 |
en_US |
ecO-OER.Reviewed |
No |
en_US |
ecO-OER.AccessibilityStatement |
Yes |
en_US |
ecO-OER.AccessibilityURI |
Accessibility Statement: WCAG 2.0 | https://ecampusontario.pressbooks.pub/conflictmanagement/front-matter/acknowledgements/ |
en_US |
ecO-OER.CourseTitle |
Fanshawe College, Conflict Management (PSYC-6006) |
en_US |
lrmi.learningResourceType |
Instructional Object - Lecture Material |
en_US |
lrmi.learningResourceType |
Assessment - Self-Assessment/Practice |
en_US |
lrmi.learningResourceType |
Learning Resource - Textbook |
en_US |
lrmi.learningResourceType |
Learning Resource - Book |
en_US |
ecO-OER.POD.compatible |
No |
en_US |
dc.description.abstract |
This book examines the nature of conflict in the workplace - its sources, costs and management, as well as workplace conflict management with respect to group interactions, organizational culture, and provincial/federal legislation. In addition, this book focuses on the individual; how our perceptions, emotions, motivation, personality and communication skills impact how we manage stress and conflict at work. Throughout the book, readers are encouraged to engage in critical self-assessment and case study review. These exercises provide the reader with the opportunity to assess potential conflict situations, recognize emotions, communicate assertively, and manage conflict with integrity and professionalism. |
en_US |
dc.subject.other |
Social Sciences - Psychology |
en_US |
ecO-OER.VLS.Category |
None |
en_US |
ecO-OER.VLS |
No |
en_US |
ecO-OER.CVLP |
No |
en_US |
ecO-OER.ItemType |
Lecture Material |
en_US |
ecO-OER.ItemType |
Textbook |
en_US |
ecO-OER.MediaFormat |
eBook |
en_US |
ecO-OER.MediaFormat |
PDF |
en_US |
ecO-OER.VLS.cvlpSupported |
No |
en_US |