Abstract:
A series of modules intended for use in Higher Education courses or by independent learners. This resource is useful for instructors whose courses cover introductory communication skills, workplace communication, technical communication, or business writing. It contains four modules, each with its own lesson plans, assessments, and supporting materials. This is module 1 of 4, in which students will learn important foundational skills to address the complexities of communicating in the modern-day professional environment. Topics include audience, communication channels, plain language, using visuals, and using feedback.
