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Le service à la clientèle: Communiquer efficacement dans cet environnement bilingue
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| dc.contributor.author | Dias, Dany | |
| dc.contributor.author | Nasrallah, Rita | |
| dc.date.accessioned | 2023-12-11T19:35:50Z | |
| dc.date.available | 2023-12-11T19:35:50Z | |
| dc.date.issued | 2023-12-11 | |
| dc.identifier | ac3ff69b-227e-4b41-a926-f70fbd3db2ee | |
| dc.identifier.uri | https://openlibrary-repo.ecampusontario.ca/jspui/handle/123456789/1966 | |
| dc.description.sponsorship | Financé par le gouvernement de l’Ontario. | en_US |
| dc.language.iso | fre | en_US |
| dc.publisher | eCampusOntario FSL | en_US |
| dc.relation.isformatof | https://ecampusontario.pressbooks.pub/communiquerefficacement/ | en_US |
| dc.rights | CC BY | https://creativecommons.org/licenses/by/4.0/ | en_US |
| dc.subject | Services-clients | en_US |
| dc.subject | ventes | en_US |
| dc.subject | marketing | en_US |
| dc.title | Le service à la clientèle: Communiquer efficacement dans cet environnement bilingue | en_US |
| dc.type | Learning Object | en_US |
| dcterms.accessRights | Open Access | en_US |
| dcterms.educationLevel | College | en_US |
| dcterms.educationLevel | University - Undergraduate | en_US |
| dcterms.educationLevel | Adult and Continuing Education | en_US |
| dc.identifier.slug | https://openlibrary.ecampusontario.ca/catalogue/item/?id=ac3ff69b-227e-4b41-a926-f70fbd3db2ee | |
| ecO-OER.Adopted | No | en_US |
| ecO-OER.AncillaryMaterial | No | en_US |
| ecO-OER.Reviewed | No | en_US |
| ecO-OER.AccessibilityStatement | Unknown | en_US |
| lrmi.learningResourceType | Educational Unit - Workshop/Training | en_US |
| lrmi.learningResourceType | Instructional Object - Teaching/Learning Strategy | en_US |
| lrmi.learningResourceType | Assessment - Self-Assessment/Practice | en_US |
| lrmi.learningResourceType | Assessment - Question Bank/Problem Set | en_US |
| ecO-OER.POD.compatible | No | en_US |
| dc.description.abstract | Le français est de plus en plus essentiel dans le milieu professionnel, comme le domaine du service à la clientèle. Ainsi, le développement des compétences linguistiques solides s’avère un atout majeur dans le monde du travail. Cette ressource éducative libre vise à développer une communication efficace dans un environnement bilingue, comme le domaine du service à la clientèle. | en_US |
| dc.subject.other | Humanities - Language & Linguistics | en_US |
| ecO-OER.VLS.Category | None | en_US |
| ecO-OER.VLS | No | en_US |
| ecO-OER.CVLP | No | en_US |
| ecO-OER.ItemType | Assessment | en_US |
| ecO-OER.ItemType | Instructional Object | en_US |
| ecO-OER.MediaFormat | eBook | en_US |
| ecO-OER.MediaFormat | HTML/XML | en_US |
| ecO-OER.MediaFormat | Office applications | en_US |
| ecO-OER.MediaFormat | en_US | |
| ecO-OER.VLS.cvlpSupported | No | en_US |
