Practical Business Communication for Knowledge Workers: From Job Application to Promotion

Abstract

Practical Business Communication for Knowledge Workers: From Job Application to Promotion will focus on the multicultural and diverse twenty-first century workplace. This Pressbook will equip learners with strategies and techniques to navigate the growing complexity of the Canadian workplace and build learners’ core competencies.

Using Modules 1 through 4 (as outlined below), learners will begin by applying for a position within an organization, experience the onboarding process by studying corporate etiquette, navigate interpersonal challenges with others, and then compete for a promotion.

Module 1: Applying for a Position Module 2: Corporate Etiquette Module 3: Diversity in the Workplace Module 4: Networking for Career Advancement

The views expressed in this publication are the views of the author(s) and do not necessarily reflect those of the Government of Ontario or the Ontario Online Learning Consortium.